Office Assistant

Key Responsibilities

• Manage various administrative tasks and provide excellent customer service to students, parents, and visitors
• Greet and assist visitors, students, and parents
• Answer phone calls, handle inquiries, and provide information about the institution
• Manage incoming and outgoing correspondence (emails, letters, etc.)
• Schedule appointments and maintain the calendar of events
• Manage student attendance records and update databases
• Assist with admissions and enrolment processes
• Coordinate meetings, conferences, and events
• Handle student and staff records while maintaining confidentiality
• Oversee the maintenance of office equipment and supplies
• Coordinate with relevant departments for repairs and maintenance
• Manage room bookings and scheduling for meetings or events
• Ensure a clean and organized front office area
• Provide information and guidance regarding academic programs, courses, and enrolment procedures
• Assist with student registrations, fee collection, and issuing receipts
• Address student and parent queries and concerns promptly and professionally
• Liaise with faculty and staff to ensure efficient communication