Noc Engineer

Purpose/Objective

NOC Engineer is responsible for executing the NOC operations, ensuring seamless Infrastructure monitoring and incident management, and maintaining optimal DC performance. This role involves monitoring the Data Center's operational health, minimizing downtime, and implementing troubleshooting and resolving Data Center issues. The role requires technical expertise, and continuous improvements to ensure operational excellence.

Key Responsibilities of Role

Incident Management: Continuous monitoring of the Data Center to ensure performance, availability, and stability.

Troubleshooting :Collaborate with cross-functional teams (engineering, infrastructure, and security) to troubleshoot and resolve network issues.

Network Operations: Implement best practices for Data Center operations and maintenance.

Documentation & Reporting:  Prepare and present detailed reports on Data Center performance, incidents, and key metrics.

Industry Trends: Keep abreast of emerging technologies and industry trends in Data Center operations.

Digital mindset: Champions a digital mindset within the organization to drive innovation and competitiveness. Keep up with digital and AI advancements to enhance business and maintain competitiveness.

Internal Stakeholders -

Site In charge Operation and Cross Functional teams 

External Stakeholders - Partner / Vendors 

Qualifications and Experience

B.E. in Mechanical / Electrical / Electronics Engineering or equivalent with 1 to 6 years of experience in data center or infrastructure industry