New Business Development Professional

1. Sales Target Achievement

• Meet and exceed monthly sales targets for warehousing and fulfilment solutions.
• Drive revenue growth by acquiring and retaining enterprise clients.

2. Lead Generation and Pipeline Management

• Build a strong top-of-the-funnel pipeline by identifying and qualifying new leads through various channels.
• Schedule and conduct regular meetings with potential and existing clients to establish relationships and close deals.
• Coordinate with internal teams to identify and nurture leads for Shiprocket Fulfilment (SRF) solutions, ensuring timely closure.

3. Solution Selling

• Develop and present customized, category-specific solutions tailored to client needs.
• Collaborate with the commercials and solutions design team to negotiate and share optimal pricing and solutions with clients.
• Leverage in-depth knowledge of warehousing and fulfilment operations to demonstrate value and drive conversions.

4. Account Onboarding and Go-Live

• Work closely with the onboarding team to ensure seamless account activation and operational go-live.
• Provide support to clients during the initial phase of engagement to ensure satisfaction and service readiness.

5. Account Management (Initial 3 Months)

• Manage client relationships during the initial three months post-onboarding, ensuring smooth service delivery and client satisfaction.
• Collaborate with the Strategic Account Manager to address payment collection, service escalations, and growth opportunities.

6. Payment and Financial Management (Initial 3 Months)

• Ensure timely release of payments from clients by maintaining strong follow-ups and communication.
• Address and resolve payment-related concerns in coordination with internal teams.

7. Internal Collaboration

• Work closely with cross-functional teams, including solutions design, commercials, and operations, to deliver client-centric solutions.
• Coordinate with internal stakeholders to streamline processes and improve client experience.

8. Market Research and Strategy

• Stay updated with market trends, competitor offerings, and client demands.
• Provide actionable insights and feedback to refine sales strategies and offerings.

Key Responsibility Areas (KRAs)

1. Revenue Generation

• Achieve or exceed monthly sales targets across all service categories.

2. Pipeline Management

• Build and maintain a robust pipeline with a clear focus on high-quality leads.
• Conduct a minimum number of client meetings per month to drive opportunities.

3. Account Activation

• Ensure timely and successful go-live of new accounts in collaboration with the onboarding team.

4. Client Presentations

• Prepare and deliver compelling client presentations to facilitate solution-based selling and improve conversion rates.

5. Payment Collection

• Ensure timely payments from clients during the initial engagement phase.

6. Collaboration and Coordination

• Work effectively with internal teams to address client needs and close leads in a timely manner.

7. Account Growth

• Identify and pursue upselling and cross-selling opportunities for additional services, ensuring account growth and profitability.

Sales, New Account Management

Role: Key Account Manager

Industry Type: IT Services & Consulting

Department: Sales & Business Development

Employment Type: Full Time, Permanent

Role Category: Enterprise & B2B Sales

Education

UG: Any Graduate

PG: Any Postgraduate