Network Security Engineer

1. BAU Operations & Platform Administration

• Perform daily health checks and monitoring of Palo Alto firewalls and cloud security services

• Manage user access, admin roles, authentication profiles, and platform configurations

• Handle BAU service requests, incidents, and changes within defined SLAs

• Maintain operational documentation, SOPs, runbooks, and configuration standards

2. Palo Alto Networks NGFW (On-Prem / VM-Series)

• Manage and support security policies including security rules, NAT, application control, and URL filtering

• Administer Threat Prevention, Antivirus, Anti-Spyware, WildFire, and File Blocking profiles

• Perform log analysis to support investigations and troubleshooting

• Support firewall upgrades, backups, HA validation, and rulebase optimization

3. Prisma Access (Cloud Secure Web Gateway / SASE)

• Manage BAU operations for mobile users and remote networks

• Monitor tunnel health, user connectivity, and enforce cloud security policies

• Support onboarding of new locations, users, and policy updates

4. GlobalProtect (Remote Access VPN)

• Administer GlobalProtect portals and gateways

• Manage certificates, client configurations, split tunneling, and HIP profiles

• Support end-user connectivity issues and agent troubleshooting