Network Security Engineer

Key Responsibilities:

1. BAU Operations & Platform Administration

• Perform daily health checks and monitoring of Palo Alto firewalls and cloud security services.
• Manage user access, admin roles, authentication profiles, and platform configurations.
• Handle BAU service requests, incidents, and changes within SLAs.
• Maintain SOPs, runbooks, and operational documentation.

2. Palo Alto Networks NGFW (On-Prem / VM-Series)

• Manage security policies, NAT, application control, URL filtering, and Threat Prevention profiles.
• Perform log analysis for traffic, threats, and system events.
• Support firewall upgrades, backups, HA validation, and rulebase optimization.
• Troubleshoot connectivity, performance, and policy enforcement issues.

3. Prisma Access (Cloud / SASE)

• Support mobile and remote network BAU operations.
• Manage security policies, routing, service connections, and bandwidth profiles.
• Monitor tunnel health, user connectivity, and cloud security enforcement.
• Support onboarding of new locations, users, and policy updates.

4. GlobalProtect (Remote Access VPN)

• Administer portals and gateways.
• Support user connectivity, certificate management, client configurations, and HIP profiles.
• Handle agent upgrades, troubleshooting, and BAU user requests.

5. Incident, Problem & Change Management

• Participate in security/network incident bridge calls.
• Provide firewall and VPN logs for SOC and IR teams.
• Perform root cause analysis for recurring issues.
• Support planned changes, maintenance, and post-change validation.

6. Monitoring, Reporting & Compliance

• Monitor alerts, tunnel status, and platform health dashboards.
• Generate operational and compliance reports.
• Support audit and regulatory requirements.
• Ensure adherence to network security standards.