Network - L3

Customer Name: JCB

Location: Faridabad, Ballabhgarh

Domain: Network Security

Level (L1/L2/L3): L3 Required

Relevant Domain Experience: 8 or 8+ Years

Job Type (Onsite/Remote): Onsite

Shift details: As per client/business requirement

Qualification:

• B.E. / Diploma / BSc IT / BCA / MCA / BTech (No education gap, Full time)

Certifications Preferred:

• CCNA or equivalent networking certification (Mandatory)
• ITIL Foundation (Optional)

Specific Remarks/Requirement by Customer:

Hands-on experience in routing, switching, firewalls, VPNs, Wireless and network security appliances.

Role Purpose

We are seeking a skilled L3 Network Engineer to support and manage our client's network infrastructure. The ideal candidate will have strong hands-on experience with routing, switching, wireless management, network troubleshooting, and ensuring resolution of the network related issues.

JOB RESPONSIBILITIES

• Provide technical-level support for network, incidents and requests, ensuring swift resolution of issues.
• Monitor and maintain network infrastructure, including routers, switches, wireless, VOIP and Firewall.
• Troubleshoot and resolve network connectivity issues, ensuring minimal downtime.
• Assist in the configuration and management of network devices and security appliances.
• Perform vulnerability assessments and risk analysis to identify security gaps and mitigate risks.
• Provide support for audits, assessments, and other security-related compliance requirements.
• Collaborate with other IT teams to ensure seamless integration of new systems and technologies.
• Respond to and resolve network related incidents within agreed SLAs.
• Maintain accurate network documentation and ensure it is up to date.
• Participate in periodic on-call support for network issues as required.

Technical Skills/Knowledge Requirement

• Strong hands-on experience with switches and wireless (Cisco, Cisco Meraki, Cisco CUCM) – Must
• Good knowledge of switching and routing protocols – Must
• VPN (IPSec / SSL) setup and troubleshooting – Preferred
• Experience with Aruba Wi-Fi controllers and access points – Must
• Network monitoring tools (SolarWinds, OpsRamp, Wireshark) – Preferred
• Basic scripting knowledge (Python / Bash / PowerShell) – Added advantage
• Knowledge of ITIL processes and ticketing tools (ServiceNow, Symphony) – Preferred