Job Description

Job Title: Network Control Technician II

Job Purpose: back fill – Network Operation

Responsibilities:

*Proficient in Cisco Router and Switching trouble shooting and configuration.

*Proficient in Load Balancing, preferably F5

*Capable of reading and understanding a packet capture

*Understanding of Fire Wall technologies including Cisco ASA, Checkpoint and Palo Alto

*Understanding of Cloud technology

*Experience with monitoring tools, ie Spectrum

*Basic knowledge and understanding of internet proxies: Blue Coat, Websense, etc

*Strong understanding of front-end processor equipment and various patch and cabling equipment

*Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization

*Excellent decision-making, problem-solving, team, and time management skills

*Ability to utilize appropriate diagnostic tools to aid in trouble shooting procedures

*Ability to set priorities and multitask complex issues

*Ability to work with vendor personnel to resolve problems and issues on behalf of the client or the company

*Ability to provide timely responses and accurate problem analysis information to users at all levels

*Resourceful and proactive in gathering information and sharing ideas

*Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed

Required Skills:

Proficient in Cisco Router and Switching trouble shooting and configuration.

Proficient in Load Balancing, preferably F5

Understanding of Fire Wall technologies including Cisco ASA, Checkpoint and Palo Alto

Basic knowledge and understanding of internet proxies: Blue Coat, Websense, etc

Good communication

Experience with monitoring tools, ie Spectrum

Service-now

Education and Experience: master's or bachelor's degree in computer science. With 5+ years of experience with above skill set

Shift hours