MNC Hiring For International Voice/ Chat/ Blended Process

Key Responsibilities:

• Handle inbound and outbound customer interactions via voice and chat
• Understand and resolve customer queries effectively and professionally
• Provide accurate information and ensure customer satisfaction
• Maintain records of customer interactions and follow up when necessary
• Adhere to shift schedules and performance metrics

Candidate Profile:

• Graduates/Undergraduates can apply
• Freshers and experienced professionals are welcome
• Excellent spoken and written English communication skills required
• Strong interpersonal and problem-solving skills
• Willingness to work in rotational shifts