MIS Associate

Responsibilities:

• MIS Report Submission: Prepare and submit timely and accurate Management Information System (MIS) reports as required by various stakeholders.
• Report Preparation & Maintenance: Prepare and maintain daily, weekly, and monthly MIS reports across various organizational levels, ensuring adherence to specified Turnaround Times (TAT).
• Master File & Data Management: Apply strong knowledge in maintaining master files and performing efficient data management to ensure data integrity and accessibility.
• Cross-Functional Coordination: Coordinate effectively with operational support teams and manage queries from branches and branch servicing units.
• Employee Support & CRM Access: Address employees' day-to-day queries related to MIS and assist with CRM access for employees.
• Contest Management & Feasibility: Support contest management initiatives and conduct feasibility analysis at the branch level.
• Training & Awareness: Conduct CRM training for employees and provide process awareness training to the team, ensuring proper system usage and understanding of procedures.

Required Skills:

• Ability to submit timely and accurate MIS Reports.
• Proficiency in preparing and maintaining Daily, Weekly, Monthly MIS as per TAT.
• Knowledge of maintaining master files and data management.
• Strong coordination skills for operational support and query resolution with branches.
• Capability to address employees' day-to-day queries and assist with CRM access.
• Experience in contest management and feasibility analysis at the branch level.
• Ability to provide CRM training to employees and process awareness training to the team.
• Excellent organizational skills and attention to detail.
• Strong communication and interpersonal skills.