Microsoft Intune Professional

Roles & Responsibilities

• Build foundational knowledge of systems and actively support team operations
• Participate in problem-solving discussions and operational reviews
• Ensure smooth operation of production systems and services
• Provide technical support and resolve system-related incidents in a timely manner
• Manage service delivery aligned with operational requirements and SLAs
• Collaborate with team members to improve system stability and performance
• Implement operational best practices for improved efficiency and reliability
• Contribute to continuous improvement initiatives across IT operations
• Support monitoring, maintenance, and optimization of IT systems