SHSharda Consultancy Services
Mega Hiring For Sales Process in BPO
Noida ₹4-5 LPA Posted 25 Sept 2025
FULL TIME
Lead Generation
Customer Retention
Negotiation Skills
Data Analysis
crm software
Job Description
We are seeking a dynamic and motivated individual for the position of Sales Process Executive in our BPO team. The ideal candidate will play a key role in driving sales through effective communication and customer engagement.
Responsibilities
- Engage with customers over the phone to provide information about products and services.
- Identify customer needs and recommend suitable solutions.
- Resolve customer complaints and queries in a timely manner.
- Maintain accurate records of customer interactions and transactions.
- Achieve monthly sales targets and contribute to team goals.
Skills and Qualifications
- Excellent communication skills in English (verbal and written).
- Strong interpersonal skills with the ability to build rapport with customers.
- Proficient in using CRM software and Microsoft Office Suite.
- Ability to work in a fast-paced environment and handle high call volumes.
- Strong problem-solving skills and a customer-centric approach.