SH

Mega Hiring For Sales Process in BPO

Sharda Consultancy Services
Delhi4-5 LPA Posted 25 Sept 2025
FULL TIME
Lead Generation
Customer Retention
Negotiation Skills
Data Analysis
crm software

Job Description

We are seeking a dynamic and motivated individual for the position of Sales Process Executive in our BPO team. The ideal candidate will play a key role in driving sales through effective communication and customer engagement.

Responsibilities

  • Engage with customers over the phone to provide information about products and services.
  • Identify customer needs and recommend suitable solutions.
  • Resolve customer complaints and queries in a timely manner.
  • Maintain accurate records of customer interactions and transactions.
  • Achieve monthly sales targets and contribute to team goals.

Skills and Qualifications

  • Excellent communication skills in English (verbal and written).
  • Strong interpersonal skills with the ability to build rapport with customers.
  • Proficient in using CRM software and Microsoft Office Suite.
  • Ability to work in a fast-paced environment and handle high call volumes.
  • Strong problem-solving skills and a customer-centric approach.
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