Master Data Management

Job Mandate/Purpose - To carry out transactions in Master data management, which involves Customer master, Vendor master, Finance master, Pricing master & Product master. Updating the requested data in SAP. Also, to communicate with requestors for their requirements/issues to ensure a smooth operation.

Scope of the Role - Create/Update/Change of various information with respect to master data in SAP.

Key Roles and Responsibilities - To efficiently handle requests in SNOW (Service Now) to create/update/change various information's in SAP with all 5 domains - TAT Time mgmt./ Meeting SLA, Dashboard maintenance, Process management, Customer management, Workload management, Ensuring meeting SLA dates, Data analysis & Reporting etc; as per the client requirement & dynamic handling of requests. Also to develop good relationships with requestor and customer.