Marketing Officer

• Assist customers in downloading and registering on the app.
• Ensure customers understand the app's features and functionality.
• Motivate and guide customers to place orders daily through the app.
• Build and maintain strong relationships with customers to ensure retention and loyalty.
• Address customer queries and provide on-the-spot solutions to enhance their experience.
• Collect feedback from customers to identify areas for improvement in the app and marketing approach.
• Achieve daily, weekly, and monthly targets for customer acquisitions and order placements.
• Collaborate with the marketing and operations team to plan field campaigns and promotional activities.
• Maintain detailed records of customer interactions and order data for reporting purposes.

Skills & Qualifications

• Bachelor's degree in Marketing, Business Administration, or a related field.
• 1-3 years of experience in field marketing, direct sales, or similar roles.
• Excellent verbal communication skills in Kannada and English to connect with diverse customers effectively.
• Ability to build rapport with customers and maintain long-term relationships.
• Strong ability to convince and motivate customers to use the app regularly.
• Capability to address customer queries and provide quick, effective solutions.
• Proven ability to meet daily, weekly, and monthly targets for customer acquisition and order placements.
• Highly self-driven and capable of working independently in the field.
• Basic knowledge of smartphone apps and their functionalities to guide customers effectively.
• Familiarity with the local market and demographics to target potential users efficiently.