ACAcme Services
Manager/Deputy Manager - Claims
Mumbai ₹4-7 LPA Posted 18 Jul 2025
FULL TIME
Quality
Onboarding
Sales
Sla
Job Description
- Managing the onboarding, quality and supervision for field investigators
- Co-ordinate with the field investigators/vendors for on ground investigations, leads and claims verification process
- Prudent claim Assessment and management of end to end claim settlement /repudiations including life and health claims
- Coordinate with Legal/Fraud Control Unit/Reinsurers /sales/customers for closure of claims within regulatory framework and timelines
- Direct and oversee the maintenance of complete and accurate claim management records.
- Managing the claim teams on day to day claims transactions, guidance on claims philosophy, regulatory and audit procedures
- Ensuring daily claim deliverables are met and claims decision within prescribed SLA with quality
- Ensure customer centric approach while delivering sensitive area of death claims