Manager - Store Sales

Key Responsibilities

• Deliver excellent service to ensure a high level of customer satisfaction.
• Motivate the sales team to meet sales objectives by training and mentoring staff.
• Create business strategies to attract new customers, expand store traffic, and enhance profitability.
• Handle hiring, training, and overseeing new staff.
• Respond to customer complaints and concerns in a professional manner.
• Prepare detailed reports on buying trends, customer requirements, and profits.
• Undertake store administration duties such as managing store budgets and updating financial records.
• Monitor inventory levels and order new items.

Requirements

• High school diploma or equivalent qualification.
• Bachelor's degree in Business Administration or a relevant field preferred.
• A minimum of 3 years of experience working in a retail environment, ideally in a managerial role.
• Strong leadership and customer management abilities.