ASAster Medcity
Manager - Patient Relations - Business Development
Kannur ₹1-4 LPA Posted 29 Apr 2025
FULL TIME
intensive care
Interpersonal Skills
Surgical
Nursing Staff
Training
Job Description
- Identify and pursue new business opportunities to increase patient satisfaction and retention, improve patient engagement, and generate revenue for the healthcare organization
- Build and maintain strong relationships with patients and their families to understand their needs and preferences
- Develop and implement patient relations strategies to increase patient satisfaction, engagement, and loyalty
- Collaborate with healthcare providers and staff to ensure that patient needs are met, and that the healthcare organization provides high-quality care
- Attend industry events and conferences to network and identify new business opportunities
- Manage and supervise patient relations staff, including hiring, training, and performance management
- Provide regular reports on patient satisfaction and engagement to senior management
- Ensure compliance with regulations and healthcare organization policies
- Excellent communication and relationship-building skills
Role: Business Development Manager (BDM)
Industry Type: Medical Services / Hospital
Department: Sales & Business Development
Employment Type: Full Time, Permanent
Role Category: BD / Pre Sales
Education
UG: Any Graduate
PG: Any Postgraduate