Job Description
Ready to shape the future of work
At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.Inviting applications for the role of Manager, Non Financial Risk Management (NFRM)
The Manager leads delivery for a Large Global Insurance Company across its Non Financial Risk Management (NFRM) framework, with a focus on Risk and Control assessment (RCA) and Control Testing.
This role oversees a team of Consultants and Senior Consultants, ensuring high quality execution, review, and governance of NFRM activities.
Managers are responsible for end to end planning, resource allocation, stakeholder engagement, and maintaining delivery rigor. The role requires strong subject matter expertise, team leadership, and the ability to operate independently within a global risk environment.
Responsibilities
1. RCA (Risk & Control Assessment) - Leadership & Review
.Execute and own endtoend RCAs across complex nonIT risk areas such as fraud, Payroll, AP, AR, Procurement, HR, sanctions governance, misselling, product governance, regulatory change, thirdparty risk, and claims or underwriting failures
.Apply professional judgement to assess risk impact, control sufficiency, and residual risk
.Ensure RCA outcomes are defensible, consistent, and aligned to business reality
.Research and identify emerging nonIT risks and embed them into RCA frameworks and workshop agendas
.Integrate RCA outcomes into testing scope and control focus areas
2. Control Testing - Oversight & Quality Control
.Own endtoend control testing execution for complex nonIT processes including financial crime controls, conduct controls, thirdparty governance, claims and underwriting processes, and reporting accuracy
.Define testing approaches, sampling strategies, and evidence expectations
.Personally execute judgementheavy tests and conclude on design and operating effectiveness
.Assess exceptions and perform firstlevel conclusions on operating effectiveness
.Drive remediation discussions with business stakeholders for control failures
3. Delivery Management, Stakeholder Alignment & Governance
.Execute and own endtoend RCAs across complex nonIT risk areas such as fraud, Payroll, AP, AR, Procurement, HR, sanctions governance, misselling, product governance, regulatory change, thirdparty risk, and claims or underwriting failures
.Apply professional judgement to assess risk impact, control sufficiency, and residual risk
.Ensure RCA outcomes are defensible, consistent, and aligned to business reality
.Research and identify emerging nonIT risks and embed them into RCA frameworks and workshop agendas
.Integrate RCA outcomes into testing scope and control focus areas
Qualifications
Minimum qualifications
.Bachelor's degree required postgraduate degree in Finance, Risk, Business, or Management strongly preferred
Preferred qualifications & Relevant Experience
.Relevant experience in nonIT risk management, internal audit, compliance, or control assurance roles in Insurance or other BFSI
.Demonstrated handson experience executing RCAs/control testing across complex business processes
.Strong understanding of financial crime, conduct, regulatory, operational and governance risk frameworks
.Professional certification such as CA, CPA, CIA, CFE, or MBA typically expected
.Internal Audit
.SOX / ICFR testing
.Risk & Compliance
.Control Testing Review / People Management
.Shared Services / GBS audit or assurance teams
Why join Genpact
.Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
.Make an impact - Drive change for global enterprises and solve business challenges that matter
.Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities
.Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
.Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.