Manager - Global Retail Deployments

Roles and Responsibilities :

What You'll Do:

• Own the Deployment Strategy - Create and execute a comprehensive rollout plan for 1,000+ stores across multiple regions with significant autonomy.
• Travel Globally - Youll be on-site at retail locations worldwide, ensuring successful implementations and facilitating team adoption.
• Bridge Cultural Differences - Act as the key liaison between our company (India-based, tech-focused, startup-oriented) and our client (structured, corporate, retail-driven). Youll need to effectively communicate with both organizations to drive alignment.
• Manage Diverse Stakeholders - Youll navigate various perspectives, address conflicts, and overcome resistance to change. Managing relationships will be just as important as managing the technology.
• Ensure Technical Success - Oversee the integration of our platform with POS systems, inventory management, and customer engagement platforms.
• Solve Problems Proactively - Address deployment challenges as they arise. Youll need to identify risks, troubleshoot, and adapt quickly.
• Train and Influence - Store associates and regional managers must embrace our technology. Youll create and lead training programs that drive meaningful adoption.

What You Bring :

• 7+ years of leading large-scale retail tech deployments with demonstrated success.
• Deep understanding of retail systems - POS, inventory, omnichannel fulfilment, etc.
• Experience with fashion retail, ideally with major global brands.
• Strong leadership skills. You can overcome obstacles, navigate challenges, and influence decision-makers.
• A global mindset.
• You've worked across different regions and know how to navigate cultural nuances.
• Comfort with frequent travel. Expect to be on a plane regularly, managing rollouts in key markets.

Preferred Qualifications :

• A Bachelors or Masters in IT, Business, or a related field.
• Certifications like PMP, PRINCE2, or Agile methodologies.
• Experience working in India-based or global tech companies with European or North American clients.

Why Join Us :

• A high-impact role where you drive meaningful change at a global scale.
• Fast-growing startup environment with substantial room for professional growth.
• Work with a major global retailer and cutting-edge retail technology.
• Opportunity to align diverse organizational cultures and establish your professional reputation.
• Travel the world while leading a career-defining project.