Manager – Business Process Engineering

Business Analysis & Functional Design

• Gather, analyze, and document business and functional requirements from stakeholders.
• Translate business needs into functional specifications, use cases, and process flows.
• Collaborate with developers, architects, and QA teams to ensure accurate system implementation.
• Identify gaps in existing processes and propose improvement opportunities.

System Implementation & Testing

• Support system design, configuration, and testing activities.
• Validate solutions via functional testing and User Acceptance Testing (UAT).
• Provide support during system rollout and post-implementation.
• Act as a subject matter expert for assigned applications or systems.

Project & Stakeholder Management

• Develop detailed project plans, schedules, and manage multiple workstreams.
• Lead cross-functional teams and coordinate internal and external resources.
• Ensure adherence to organizational processes, governance, and compliance standards.
• Manage change requests, scope adjustments, and maintain documentation such as process flows, functional specs, and data mappings.