Job Description
Inviting applications for the role of Manager/Senior Manager - AML/KYC
Responsibilities
Lead, manage, and support a team of KYC and AML analysts to ensure high-quality delivery of customer due diligence, periodic reviews, and Transaction Monitoring (TM) and Screening alert investigations
Oversee day-to-day operations, workload distribution, and adherence to agreed SLAs and KPIs
Conduct quality reviews of KYC files and AML investigations, ensuring compliance with AML, CTF, regulatory requirements, and internal policies
Act as an escalation point for complex or high-risk cases, providing guidance and decision-making support
Identify process gaps, risks, and trends implement corrective actions and continuous improvement initiatives
Ensure accurate and timely reporting to management and client stakeholders
Provide coaching, training, and mentoring to team members to enhance performance and regulatory knowledge
Support onboarding and ongoing development of new team members
Collaborate with Quality, Compliance, and Client stakeholders to maintain high standards of governance and control
Promote a strong culture of compliance, accountability, and operational excellence
Qualifications we seek in you!
Minimum Qualifications
Bachelor's degree in a relevant field or equivalent experience.
Relevant years of experience in KYC, AML, and CTF operations, with relevant experience in a team lead or supervisory role
Strong attention to detail and excellent communication skills.
Ability to work effectively in a team-oriented environment.
Proficiency in Microsoft Excel and PowerPoint experience with AML/KYC tools and platforms is a plus.
Proven experience in managing teams, handling escalations, and meeting SLAs/KPIs