Maintenance-Technician I

Core Responsibilities:

• Respond and attend to guest repair requests.
• Communicate with guests/customers to resolve maintenance issues.
• Perform preventive maintenance on tools and kitchen and mechanical room equipment.
• Visually inspect tools, equipment, or machines.
• Carry equipment such as tools and radios.
• Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings.
• Maintain maintenance inventory and requisition parts and supplies as needed.
• Communicate daily activities and issues with other shifts using approved communication methods.
• Display basic knowledge of air conditioning, refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems, carpentry, kitchen equipment, vehicles, energy conservation, and general building maintenance.
• Perform surface preparation, painting, minor drywall and wood trim repairs, light bulb and A/C filter replacement.
• Test, troubleshoot, and perform basic repairs on equipment, plumbing (e.g., unclog drains), electrical components, lamps, vacuum cleaners, internet devices, electrical switches, outlets, and guestroom items.
• Program TVs and perform general housekeeping and engineering-related inventory duties.
• Use Lockout/Tagout system before performing maintenance work.
• Perform repairs on landscaping and external sprinklers.
• Display basic computer skills, including managing air handler schedules and adjusting temperatures.
• Follow all safety, security policies, procedures, and complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information.
• Welcome and acknowledge all guests according to company standards, anticipate and address guest service needs, assist individuals with disabilities, and thank guests with appreciation.
• Ensure adherence to quality standards.
• Develop and maintain positive working relationships with others, support the team to reach common goals, and listen/respond appropriately to other employees' concerns.
• Speak with others using clear and professional language.
• Lift, carry, push, pull, and place objects weighing 50 pounds or less (heavier tasks with assistance).
• Move up/down stairs, service ramps, and ladders.
• Reach overhead and below knees; perform bending, twisting, pulling, and stooping.
• Enter and locate work-related information using computers.

Preferred Qualifications:

• High school diploma or GED equivalent.
• Some experience in general maintenance and painting (interior and exterior).
• Experience in hotel engineering or maintenance is a plus.
• No supervisory experience required.