Leisure Executive

Key Responsibilities:

• Customer Relations & After-Sales Service: Check in-house guests regarding their trips and experiences, address complaints, and ensure high levels of client satisfaction.
• Database Management: Update account records and inform the Marketing Department of any changes or additions to client contact information.
• Reporting: Regularly report activities, issues, and client feedback to the Leisure Manager.
• Team Collaboration: Work effectively in a team environment to ensure smooth operations and service delivery.
• Additional Duties: Perform other tasks as assigned by management to support departmental goals.