Lead Software Developer

Zscaler Secure Internet Access: Implement, manage, and support the Zscaler Secure Internet Access platform, products, and features to ensure secure and effective internet access for both internal customers, applications, and cloud-based infrastructure.

•   Firewall Support: Manage and support state-of-the-art NGFW layer 7 firewalls; including policy design/configuration, rule optimization, and troubleshooting.

•   DDoS Protection: Implement and manage DDoS protection solutions with cloud scrubbing technology.

•   Remote Access Technologies: Support and manage advanced remote access technologies to ensure secure connectivity for remote users.

•   Incident Response: Collaborate with the Digital Perimeter Security team to respond to security incidents, ensuring swift and effective resolution.

•   Documentation: Maintain accurate and up-to-date documentation of security products, configurations, policies, and incident response procedures.

•   Collaboration: Work closely with other IT and security teams to ensure seamless operation and integration of security tools and practices.

What We're Looking For (Minimum Qualifications):

•   10+ years of networking experience with included support focus that includes network infrastructure, Data Center technologies, and Cloud compute.

•   Network troubleshooting skills, including the use of Wireshark and other network tools with a strong focus on reducing MTTR to identify problems.

•   SSL, HTTP/HTTPS troubleshooting via browsers (performance and errors).

•   Knowledge of IPv4/IPv6routing, DNS, load balancing, PAC files, proxies, and other layer 2- 7 concepts.

•   Experience with AAA systems such as LDAP, MS AD, ID tokenization (SAML/OAuth), etc.

What Will Make You Stand Out (Preferred Qualifications):

•   10+ years of cybersecurity experience

•   2+ years of data loss prevention (DLP) experience.

•   GRE and IPSec tunnel setup and troubleshooting.

•   General firewalls and packet filtering experience and troubleshooting.

•   DDoS support experience.

•   Network or security certifications such as CISSP, PCSAE, PCCSE, CCNP, CCIE, etc.

•   Experience with Zscaler Secure Internet Access platform.

•   Familiarity with cloud security principles, support, and practices