Lead Quality Analyst

As a Lead Quality Analyst, you will play a crucial role in shaping the quality standards of our products. This position involves leading the QA team, setting up comprehensive quality assurance strategies, and collaborating with key stakeholders to deliver a top-tier learning experience. You will be an expert in testing methodologies and automation frameworks, with proven leadership skills to mentor a growing QA team and drive continuous improvement.

Roles and Responsibilities

• Lead, mentor, and manage a team of Quality Analysts and QA Engineers, providing guidance and facilitating professional growth.
• Develop and implement comprehensive QA strategies, roadmaps, and test plans aligned with the company's product vision and release cycles.
• Establish quality metrics and KPIs to monitor product quality, testing efficiency, and team performance.
• Oversee the design and execution of functional, regression, integration, performance, and security testing across web and mobile platforms.
• Lead the implementation of automated testing frameworks to increase coverage and accelerate release cycles.
• Establish and maintain a robust defect tracking and management process, ensuring high-priority issues are resolved before release.
• Create detailed test reports, dashboards, and quality metrics for stakeholders.
• Identify process bottlenecks and implement continuous improvements to enhance the QA workflow.
• Evaluate and implement new testing tools and frameworks to enhance automation capabilities.
• Work closely with Product Managers, Development Teams, and UX/UI Designers to ensure a clear understanding of requirements.
• Participate in agile ceremonies, providing insights and feedback to improve product quality.

Skills and Expertise

• Proven experience in leading QA efforts for web and mobile applications, preferably within the LMS or educational technology industry.
• Expertise in QA methodologies, test planning, and execution.
• Proficiency in automated testing tools (e.g., Selenium, Cypress, JUnit, TestNG) and scripting languages (e.g., Python, Java).
• Hands-on experience with performance testing tools (e.g., JMeter, LoadRunner) and API testing tools (e.g., Postman).
• Familiarity with CI/CD pipelines and integrating automated tests into the development workflow (e.g., Jenkins).
• Excellent leadership, communication, and interpersonal skills.
• Strong analytical and problem-solving abilities, with a focus on data-driven decision-making.
• Ability to handle multiple projects and priorities in a fast-paced, agile environment.
• Proven experience in testing Learning Management Systems or similar educational platforms (preferred).
• Experience with version control systems and continuous integration processes (preferred).

Qualifications

• Graduate or Postgraduate degree in Computer Science or a related field.
• ISTQB Certified Tester or equivalent certifications (preferred).

Additional Information

Work Timings:

• 10:30 AM - 7:30 PM