Job Description
Ready to build the future with AI
At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Lead Consultant, System Analyst
In this role, seeking a highly motivated individual who possesses strong leadership, technical and analytical skills, with an understanding of the wholesale brokerage insurance industry preferred. The individual will be senior business analyst and is expected to work with business to develop requirements, work with IT Developers and QE team to build and conduct UAT to ensure quality solution delivery. Effective collaboration with the business users and various stakeholders is required. Serves as mentor, advisor and guide to the team of Business/ Systems Analysts/ Config Analyst
Responsibilities
Requirement Elicitation from business users.
Build Business Requirement Document / Functional Specification.
Build Process Flows & Mockups, Impact Analysis due to changes.
Work on configuration changes.
Lead a team of Business Analysts.
Coordinate with developers and QE team.
Perform UAT testing to ensure bug free production releases.
System Performance Analysis, Dashboard & Report out to management.
Stakeholder Management (Business/ Vendor/ Mgmt./ IT team)
Assist in the design & implementation of application systems.
Work on Policy Admin system, Production support (BAU), Projects and System upgrades work.
Ability to review and rationally analyze requirements in a timely manner.
Develop an understanding of existing client IT applications while actively searching for improvement areas.
Streamline workflows and process optimization by implementing inventive business/ technical solutions.
Work closely with business leads and product owners.
Orchestrate work prioritization, scheduling, and allocation for the rest of the Service Provider team.
Qualifications we seek in you!
Minimum Qualifications
BE/ B Tech/ MCA
Must have Development experience
Preferred Qualifications/ Skills
Familiarity with a variety of both legacy and modern Policy Admin platforms.
MUST Have: P&C experience (preferable in Specialty Insurance) as Business Analyst, Lead Business Analyst or Product Owner.
Forms, rating, policy servicing, entire policy lifecycle experience, Configuration Experience
Hands on SQL experience
Solid experience working in Agile environment. Both Scrum and Kanban.
Hands on experience with Jira, Confluence, Service Now, ITIL tools and process framework.
Solid Understanding of Web applications, cloud managed services, service-oriented architecture (SOA) solutions, microservices, containers, API development and managed databases.
Superior analytical and problem-solving abilities.
Proven ability to work both independently and as part of a team.
Nice to have Cloud experience, Azure Cloud, GCP.
Why join Genpact
Lead AI-first transformation - Build and scale AI solutions that redefine industries
Make an impact - Drive change for global enterprises and solve business challenges that matter
Accelerate your career-Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build
Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.