JOJobshop
KYC Analyst
Bangalore ₹1-5 LPA Posted 30 Jun 2025
FULL TIME
Risk Assessment
Fraud Detection
Transaction Monitoring
Job Description
- Monitor fraud queues to identify and prevent fraudulent activities in customer accounts and block risky transactions.
- Conduct thorough investigations using internal tools to detect suspicious behaviors.
- Analyze chargeback data to uncover fraud patterns and trends.
- Deliver exceptional customer support via written and verbal communication for both customers and prospects.
- Share fraud insights across Toast fintech products to improve detection and prevention.
- Handle escalations effectively and provide optimal resolutions to customer concerns.
- Recommend and implement improvements to fraud SOPs and detection methodologies.
- Collaborate with Data Analysts, Product, and Engineering teams to enhance fraud tools and processes.
- Roles Involved:
- Transaction Monitoring, Risk Assessment & Management, Fraud and Financial Crime Prevention
- Internal Controls and Monitoring, Reporting and Documentation
- Liaison with Regulators and Auditors, Risk Mitigation Strategy Development
- Experience with CDD/EDD/PEP, SAR/ATO/Money Mule cases, Sanction Screening