JO

KYC Analyst

Jobshop
Bangalore1-5 LPA Posted 30 Jun 2025
FULL TIME
Risk Assessment
Fraud Detection
Transaction Monitoring

Job Description

  • Monitor fraud queues to identify and prevent fraudulent activities in customer accounts and block risky transactions.
  • Conduct thorough investigations using internal tools to detect suspicious behaviors.
  • Analyze chargeback data to uncover fraud patterns and trends.
  • Deliver exceptional customer support via written and verbal communication for both customers and prospects.
  • Share fraud insights across Toast fintech products to improve detection and prevention.
  • Handle escalations effectively and provide optimal resolutions to customer concerns.
  • Recommend and implement improvements to fraud SOPs and detection methodologies.
  • Collaborate with Data Analysts, Product, and Engineering teams to enhance fraud tools and processes.
  • Roles Involved:
  • Transaction Monitoring, Risk Assessment & Management, Fraud and Financial Crime Prevention
  • Internal Controls and Monitoring, Reporting and Documentation
  • Liaison with Regulators and Auditors, Risk Mitigation Strategy Development
  • Experience with CDD/EDD/PEP, SAR/ATO/Money Mule cases, Sanction Screening

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