IZ

Kickstart Your Career in International Voice Customer Support

Bangalore ₹4-7 LPA Posted 23 Sept 2025

FULL TIME

Excellent Communication Skills

Troubleshooting

Problem-solving

Provide excellent customer support through international voice channels, handling inbound and outbound calls.
Assist customers with inquiries, issues, and requests related to products and services across Healthcare, Retail, Banking, and Tech Support domains.
Maintain a high level of professionalism and empathy while communicating with customers from diverse cultural backgrounds.
Troubleshoot and resolve customer issues efficiently while adhering to company policies and service guidelines.
Document customer interactions accurately and update relevant databases or CRM systems.
Collaborate with team members and escalate complex issues to appropriate departments for timely resolution.
Achieve individual and team targets for quality, productivity, and customer satisfaction.
Stay updated on product knowledge, industry trends, and compliance requirements relevant to the assigned industry vertical.
Ensure compliance with data privacy and security regulations during all customer interactions.
Adapt quickly to changing processes, technologies, and customer needs in a fast-paced environment.