Key Accounts Manager & Executive

Key Responsibilities

Key Account Management

• Develop and maintain strong relationships with key clients including contractors, institutional buyers, government departments, PSUs, PWD, and large infrastructure developers.
• Ensure high levels of customer satisfaction through regular engagement and proactive support.

Sales & Revenue Growth

• Develop and execute sales strategies to achieve project sales and revenue targets in the waterproofing segment.
• Identify new business opportunities within existing accounts and acquire new key accounts.
• Drive institutional and B2B sales growth across assigned territories.

Market Development & Analysis

• Conduct market research to identify emerging opportunities, competitor activities, and pricing strategies.
• Track market trends in construction chemicals and waterproofing products to recommend strategic actions.

Technical & Product Support

• Provide technical guidance on waterproofing systems, adhesives, and construction chemical applications.
• Conduct product demonstrations, site visits, and application training for clients.
• Coordinate with technical and product teams to resolve client issues efficiently.

Cross-Functional Collaboration

• Work closely with marketing, supply chain, customer service, and product development teams to ensure timely delivery and customer satisfaction.
• Support promotional campaigns and product launches within the assigned accounts.

Reporting & Forecasting

• Prepare periodic sales reports, account performance updates, and sales forecasts.
• Maintain accurate records of client interactions, project pipelines, and order status.