Key Account Manager

Key Responsibilities:

• Own P&L responsibility for aggregator accounts in the Kolkata region.
• Build and maintain strong relationships with category teams at Swiggy Instamart, Blinkit, Zepto, Big Basket, and similar platforms.
• Lead strategic discussions around assortment planning, pricing, visibility campaigns, and joint business plans.
• Drive growth through dark stores and quick-commerce models – from order fulfillment to in-store activation.
• Analyze performance data to identify trends, optimize assortment, and drive ROI on promotional investments.
• Collaborate with marketing and supply chain teams to ensure smooth execution of campaigns and availability of stock.
• Develop monthly dashboards and performance reports for internal stakeholders.
• Monitor competitor activity and share actionable insights for tactical responses.