Key Account Manager

MAIN PURPOSE OF ROLE

• Manage a group of customers to achieve designated sales target levels.
• Develop profitable business with new and existing customers.

MAIN RESPONSIBILITIES

• Possess and apply detailed product knowledge as well as thorough knowledge of clients business.
• Responsible for the direct sales process, aiming at meeting and/or exceeding sales targets.
• Is in charge of sales expansion, introduce new products/services to clients and organize visits to current and potential clients.
• Submit short and long-range sales plans and prepare sales strategies utilizing available marketing programs to reach nominated targets.
• Responsible for retaining long-term customer relationships with established clients.
• Ensure that clients receive high quality customer service.
• Inform clients of new products and services as they are introduced, Migrate information to appropriate sales representative when clients have additional service needs.