Junior Client Portal Delivery Specialist
Job Description
Roles and responsibilities:
- Onboard new and migrate legacy fund administration clients to the CorPro portal platform including multiple applications: reporting application, workflow tool, data room, dashboard, investor portal
- Build and manage the client relationship during the onboarding experience to exemplify Alter Domus commitment to customer service
- Train internal and external users on platform capabilities - Serve as a point of contact to troubleshoot any issues experienced during the onboarding process
- Create and maintain high quality content to support onboarding of new accounts
Required skills:
- 2+ years of experience in platform implementation
- Bachelor s degree in Finance, Accounting, or related work experience
-Technologically savvy
- Excellent attention to detail - Strong presentation, communication, and organizational skills
- Understanding of the software development life-cycle a plus