Key Accountabilities and Challenges

Perform day-to-day processing of cheques, Direct Debit runs, EFT/wire transfers, and AR transactions to ensure accurate and timely recording of cash receipts in the AR ledger.
Review and process refund transactions, deductions, and discrepancies in line with company policy.
Review auto-posted transactions for accuracy and compliance.
Issue debit notes and credit notes adhering to company policies.
Timely allocation of incoming payments and unapplied cash, and investigate payment discrepancies.
Manage a variety of ad-hoc queries and monitor customer accounts, ensuring compliance with BP's credit standards.
Research and resolve issues within guidelines by using multiple databases and coordinating with collection teams or customers.
Maintain and track outstanding AR and collection activities requiring immediate attention, coordinating with customers as needed.
Review weekly and monthly bank reconciliations to identify any unidentified deposits and ensure AR balances reconcile daily/monthly.

Essential Education & Experience

Graduate degree or equivalent experience in Economics, Business, Finance, Accounting, or related field with relevant language skills.
Minimum 2+ years' experience in accounts receivable, cash application, master data, data analytics, or customer service.
Experience in a shared services center environment.
Experience working with sales teams and external customers.
Strong analytical and numerical skills with financial accounting knowledge.
Proficient in systems such as AS 400 and SAP.
English proficiency at B2-C1 level.

Skills and Competencies

Strong interpersonal, influential, and decision-making skills to maintain effective relationships with key collaborators.
Ability to handle complex situations balancing customer needs and business objectives.
Flexibility to adapt approaches to meet changing requirements.
Capability to manage conflicting priorities and deadlines, escalating urgent issues timely.
Effective prioritization and resolution of urgent matters to deliver business value.
Consistent delivery of high-quality information under tight deadlines.
Ability to work efficiently in a fast-paced environment.
Detail-oriented with a strong focus on accuracy.

Junior AR Analyst