A Day in the Life

Lead, coach, and mentor a team of Collaboration and Productivity technologist experts, including hiring, performance management, and career development
Define and implement the Collaboration and Productivity roadmap, architecture, and governance for the organization, in alignment with the IT strategy and best practices
Manage the delivery and support of Microsoft 365 solutions, including Office 365, Exchange, SharePoint, Teams, OneDrive, Power Platform, and Security
Ensure the security, compliance, and availability of the Collaboration and Productivity environment, including monitoring, backup, recovery, and disaster recovery
Manage the budget, contracts, and vendor relationships for Collaboration and Productivity services and products
Provide technical guidance, training, and documentation to the team and the end-users
Stay updated on the latest trends, technologies, and innovations in Collaboration and Productivity domains

Other duties & responsibilities aligning to Medtronic's culture include:

Contribute to and cultivate a culture which promotes the development of business capabilities, process excellence, and shared best practice execution
Gather, review, assess and partner to drive new ideas, initiatives and projects through innovation, demand and global portfolio processes.
Foster a positive, engaging and challenging team-focused 'global' work environment to ensure high productivity, employee engagement, and optimal performance.
Proactively engage with Medtronic business and Global IT partners to identify and define opportunities where the application of information technology can advance the strategic goals and objectives of Medtronic
Act as role model by 'living' and demonstrating the Medtronic Core competencies and values.

Qualifications

Must Have: Minimum Requirements

Bachelor's Degree of IT experience or with Master's degree
5+ years of managerial experience, which includes goal settings and performance management.
Excellent communication skills
Think out of the box
Creating an inspiring and diverse team environment with an open communication culture, setting clear team goals with ownership and accountability on deliverables
Building high performance, motivated and innovative team culture by leading with empathy.

SPECIALIZED SKILLS OR EXPERIENCE:

At least 5 years of experience in managing IT teams and projects, preferably in Microsoft 365 or cloud-based environments
At least 3 years of hands-on experience in designing, implementing, and supporting Microsoft 365 solutions, including Office 365, Exchange, SharePoint, Teams, OneDrive, Power Platform, and Security

DESIRED/PREFERRED QUALIFICATIONS

Strong knowledge of Microsoft 365 architecture, governance, security, and best practices
Strong leadership, communication, and collaboration skills
Strong problem-solving, analytical, and decision-making skills
Solid presentation skills, including the ability to translate data concepts and technical information into business terms (e.g., ability to explain complex technical solutions and architecture strategies to non-technical resources)
Strong results orientation (driving to deadlines, financial targets, project goals, etc.)
Ability to work collaboratively and partner with employees, leaders, clients, and vendors
Demonstrated ability to work in a global, virtual organization

NICE TO HAVE (Preferred Qualifications)

IT Manager - Collaboration Platforms