IT Engineer- Salesforce Developer

An Ideal Candidate:

Required Qualifications:

• 3-5 years of experience in Salesforce development, including Experience Cloud, Service Cloud, Sales Cloud
• Experience in developing highly customized Salesforce solutions.
• Proven track record of successfully implementing Salesforce Experience Cloud portals and partner/community solutions.
• Experience in Service Cloud and building customer service processes, including case management, service contracts, and knowledge base integration.
• Strong experience with Apex, Visualforce, Lightning Components, and SOQL.
• Ability to translate business requirements into scalable Salesforce solutions.
• Excellent communication skills, with the ability to work cross-functionally with technical and non-technical teams.
• Bachelor's degree in computer science, IT or a related field.

Preferred Qualifications:

• Experience working in a DevOps environment, with continuous integration, automated testing, and release management tools.
• Salesforce certifications are highly preferred.

Key Competencies:

Responsibilities:

• Develop, test, and deploy high-quality Salesforce solutions focusing on Experience Cloud, Service Cloud and Sales Cloud.
• Collaborate with stakeholders and business leaders to understand requirements, design and develop solutions that integrate customer and partner communities using Experience Cloud.
• Oversee the implementation and customization of Service Cloud and Sales Cloud ensuring a seamless, customer-focused support process.
• Design, develop, and maintain Lightning Web Components (LWC) for an enhanced user experience.
• Write and optimize Apex classes, triggers, and batch jobs for business logic implementation.
• Ensure the solutions designed comply with Salesforce security best practices, including role hierarchy, sharing rules, and user access control.
• Ensure all development follows Salesforce governance, data integrity, and architectural standards.
• Stay up-to-date with the latest Salesforce features, functionality, and releases, and drive innovation across the team.
• Mentor junior developers to contribute to the overall growth of the team.
• Ensure projects are on track and the commitments are delivered within the timelines.

Ref: JN-062025-790922