IT Account Manager

Roles and Responsibilities:

• Manage end-to-end IT recruitment processes, ensuring timely and quality delivery to clients.
• Act as the primary point of contact for IT clients, understanding their hiring needs and building strong professional relationships.
• Coordinate and manage recruitment delivery across multiple IT mandates.
• Lead and mentor a team of recruiters, ensuring alignment with client expectations and performance goals.
• Collaborate with internal stakeholders and recruitment teams to ensure effective resource allocation and execution.
• Drive client satisfaction through proactive communication, problem-solving, and service excellence.
• Monitor recruitment metrics and team performance to ensure targets and service levels are met.
• Leverage market knowledge and hiring trends to provide consultative insights to clients.