Issue Resolution Analyst

Job Responsibilities 

• Reviewing and resolve issues reported by our clients and internal stakeholders 
• Provide resolution that impacts processes across operations to optimize processes and prevent future issues 
• Adhere to SLAs and SLCs of the team 
• Contribute constructively to achieve business goals of the team 

Typical Qualifications 

• Any Bachelor's degree is preferred 
• Minimum 2+ years of professional experience, US healthcare experience preferred