IZIzee Manpower
International Voice US Banking Process
Bangalore ₹4-7 LPA Posted 23 Sept 2025
FULL TIME
issue resolution
Communication Skills
Voice Process
International Customer Support
Job Description
- Provide voice-based customer support for a leading US banking client
- Handle inbound queries with professionalism and a customer-first approach
- Ensure prompt issue resolution while maintaining high service standards
- Communicate fluently and effectively with international customers
- Work in night/rotational shifts as per business requirements
- Maintain accurate documentation of customer interactions
- Meet performance KPIs including quality, productivity, and CSAT
- Adhere to all compliance, data security, and process guidelines