International Voice Process Executive

Key Responsibilities:

• Manage inbound and outbound calls for international customers
• Resolve customer queries with accuracy and professionalism
• Ensure a high level of customer satisfaction
• Document customer interactions as per process guidelines
• Follow defined quality and performance standards

Candidate Profile:

• Must be a graduate
• Strong verbal communication skills in English
• Good customer service skills and problem-solving ability
• Open to rotational shifts and night shifts
• Willing to work from office