International voice Process

Description

We are seeking dedicated individuals for the International Voice Process role in India. The ideal candidate should possess strong communication skills and a commitment to providing outstanding customer support to our international clients.

Responsibilities

• Handle incoming and outgoing calls for international clients.
• Provide excellent customer service and resolve client queries effectively.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve processes and customer satisfaction.
• Meet or exceed performance metrics and targets set by the management.

Skills and Qualifications

• Excellent verbal and written communication skills in English.
• Strong problem-solving abilities and customer-oriented mindset.
• Ability to work in a fast-paced environment and manage time effectively.
• Familiarity with CRM software and Microsoft Office Suite.
• Willingness to work in rotational shifts, including weekends and holidays.

contact - swati singh - 8691061171