JO

International Voice Process

Bangalore ₹1-5 LPA Posted 30 Jun 2025

FULL TIME

Data Entry

Problem Solving

Customer Support

Active Listening

Conflict Resolution

+3 more

We are seeking an experienced candidate for the position of International Voice Process in India. This role involves providing exceptional customer service to our international clients through effective communication and problem-solving skills. The ideal candidate will possess 1-5 years of experience in a similar role and will be able to handle customer inquiries efficiently.
Handle inbound and outbound calls for international clients
Provide exceptional customer service and support
Resolve customer inquiries and issues in a timely manner
Maintain accurate records of customer interactions
Collaborate with team members to improve service quality
Follow up on customer feedback and ensure satisfaction
Excellent verbal and written communication skills in English
Strong listening skills and ability to empathize with customers
Proficiency in using call center software and CRM systems
Ability to work in a fast-paced environment and handle multiple tasks
Basic knowledge of international voice processes and customer service principles
Flexibility to work in shifts, including nights and weekends
Strong problem-solving skills and attention to detail