JOJobshop
International Voice In Electronic City
Bangalore ₹1-5 LPA Posted 30 Jun 2025
FULL TIME
voice processing
Network Troubleshooting
Data Analysis
crm software
Voice Recognition
+2 more
Job Description
- We are seeking a dynamic International Voice Associate to join our team in Electronic City, India. This role involves providing outstanding customer support to our international clients through voice communication, ensuring a high level of customer satisfaction.
- Engage with international clients through voice calls to provide exceptional customer support.
- Resolve customer queries and issues effectively and efficiently.
- Document customer interactions accurately in the CRM system.
- Collaborate with internal teams to improve service processes and ensure customer satisfaction.
- Participate in training programs to enhance product knowledge and communication skills.
- Excellent verbal and written communication skills in English.
- Strong interpersonal skills to engage with a diverse range of clients.
- Proficient in using CRM software and Microsoft Office Suite.
- Ability to work in a fast-paced environment and manage multiple tasks effectively.
- Problem-solving skills to address customer issues promptly.