Insurance SME / Senior Business Analyst

Business Analysis

• Conduct gap analysis, feasibility studies, and impact assessments for insurance projects.
• Elicit and document business, functional, non-functional, and technical requirements.
• Prepare business process flows, BRD, FSD, ISD, user stories, and Agile artifacts.
• Stakeholder Collaboration
• Prioritize and align requirements with business goals, facilitating workshops and meetings.
• Act as a liaison between business and technical teams for seamless implementation.
• Technical Collaboration
• Validate IT solutions to ensure they meet business needs and oversee functional aspects during development.
• Use SQL and other tools to analyze data and troubleshoot issues.
• Testing and Quality Assurance
• Prepare test scenarios, test cases, and system test plans.
• Support UAT, system integration testing, and defect resolution.
• Domain Expertise and Training
• Provide expertise in PC Insurance and Health Insurance domains.
• Conduct training on insurance products, systems, and business processes.
• Create training materials, demo scenarios, and marketing collateral.
• Strategic Contributions
• Respond to RFPs/RFIs and prepare solution proposals.
• Stay updated on market trends to create white papers and actionable insights.
• Drive knowledge sharing and innovation initiatives through Centers of Excellence.
• Preferred Skills and Qualifications
• Domain Knowledge
• Expertise in PC Insurance (personal and commercial lines) and Health Insurance.
• Strong understanding of New Business, Policy Administration, Claims, and Billing processes.
• Technical Skills
• Experience with Duckcreek, Guidewire (PolicyCenter, ClaimsCenter), and SQL.
• Methodologies and Frameworks
• Proficiency in Agile methodologies (Scrum, SAFe) and best practices for business rules and UI specifications.
• Certifications and Education
• Preferred certifications: CPCU, AINS, or equivalent.
• Bachelor s/Master s degree in Computer Science, Business Management, or related fields.
• Soft Skills
• Strong communication, interpersonal, and problem-solving skills.
• Proven ability to manage cross-functional teams and influence stakeholders.

• Additional Attributes
• Experience in large-scale insurance projects is an advantage.
• Willingness to travel for short- or long-term assignments.
• Adaptability to diverse cultures, technologies, and strategies.