ACAcme Services
Inside Sales Associate
Pune ₹4-12 LPA Posted 18 Jul 2025
FULL TIME
BD
Management
Sales
Inside Sales
Customer Service
Job Description
- Communicate with customers, make outbound calls to potential customers, and follow up on leads.
- Understand customers needs and identify sales opportunities.
- Answer potential customers questions and send additional information per email.
- Keep up with product, service information, marketing offers and other updates.
- Create and maintain a database of current and potential customers.
- Explain and demonstrate features of products and services and give online demonstrations
- Closely Analyze market trends and competitor activity and update the Management
- Identify, research, and contact customers building positive relationships that will generate future sales and repeat business.
- Maintain accurate records on sales activities, including all sales opportunities and lost sales opportunities
- Collaborate with internal and external stakeholders
- Use web-based tools and sales systems to analyze prospective customer needs and match them to appropriate company products and services.
- Perform outbound call campaigns to company-generated sales leads.
- Identify new business opportunities, partnerships, collaborations within the home automation industry, Closely Analyze market trends and competitor activity and update the Management
- Lead by example to outmatch customer expectations using customer service, problem-solving and decision-making skills for selling, upselling and cross-selling on par with Company standards
- Close sales leads, send invoices, do payment follow-ups and achieve sales targets.