Infrastructure Engineer II

What you will be doing:

• Be a Part of the technical team in cloud engineering platform techniques and processes such as: Infrastructure as Code and continued automation of tasks
• Develop and grow Kubernetes based microservices clusters in a Cloud Organization
• Provide direction on engineering platform in Azure
• Document designs and implementation
• Provide expertise to development teams on CI/CD
• Help the team with initial triage of platform issues
• Experience in Redhat Linux with an Esxi/VMware Virtualization environment.
• Perform Security OS pathing on Windows and Linux servers.
• Build and basic troubleshoot the Redhat Linux & Windows servers.
• Linux & AIX & Windows Day-to-day support.
• multi pathing, LVM, & disk management in Linux and Windows servers.
• work on Printer issues on Windows & Linux.
• Linux directory permissions
• User access issues
• New File system and NFS /CIFS file system mount on both Windows & Linux servers.
• Excellent customer service skills
• Basic knowledge of Linux and Windows command lines
• Monitoring and maintaining system performance, security, and availability
• Managing user accounts and permissions
• Troubleshooting and resolving technical issues on Windows & Linux servers.
• Monitoring alerts and respond accordingly.
• Monitor the infrastructure Alerts and action accordingly.
• Monitor the backup status and action accordingly.
• Alert Monitoring, Reporting, and Escalations process.
• monitor the system performance and ensure compliance with the security standards.
• Manage Windows file servers, print servers, Active Directory, and group policies
• Troubleshoot and resolve disk space issues and performance bottlenecks on Windows servers.
• Monitor the Citrix environment and resolve the user incident tickets
• Respond to alerts related to storage capacity, backup failures, and system anomalies
• Perform initial troubleshooting steps for common issues like failed backups, inaccessible data, or storage capacity issues.
• Escalate complex problems to L2 or L3 engineers when necessary.
• Assist with data restoration requests for simple cases.

What we are looking for :

• Typically requires a minimum of 8 years of related experience with a 4 year degree; or 6 years and an advanced degree; or equivalent experience.

Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 133 and one of Fortune Magazine s Most Admired Companies. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2024 sales of USD $27.9 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at www.arrow.com .

Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen. Learn more at https://www.fiveyearsout.com/ .