The Solution Architect role involves collaborating with the Fusion product team to understand target business processes and outcomes, and to design and document appropriate end-to-end solutions to achieve these outcomes. We are seeking an experienced Salesforce Architect with specialized knowledge in Energy and Utility Cloud and extensive experience in Vlocity CPQ (Configure, Price, Quote) to join our dynamic team.

Key Responsibilities:

Collaborate on clear Epic-Level end-to-end designs using Miro as the primary tool, and communicate these designs back to the product team to reach agreement.
Clearly articulate design options and their pros/cons, and present these options to the Fusion Design Authority when appropriate.
Ensure solution designs meet target Epic-level scope and support target volumes, metrics, and KPIs.
Break down Epic-level designs into phases, and create Feature-level designs representing those phases with more detailed design artifacts.
Create solution designs within the target technologies (Salesforce, AWS, MS Dynamics Finance) and across technologies where they integrate to deliver a solution (integration design/architecture).
Develop end-to-end solution designs between Fusion systems and external systems, supporting various integration patterns such as file-based, APIs, and event-driven.
Create and update data models, UX designs, interaction diagrams, and swimlane system diagrams as needed, depending on the scope of the Epic/Feature.
Evaluate requirements based on value, considering effort versus benefit, and guide the product team accordingly, escalating when necessary.
Effectively collaborate with external teams or suppliers, holding them accountable to deadlines.
Proactively arrange meetings with the appropriate stakeholders to achieve agreed-upon solution designs efficiently.
Contribute to improved ways of working within the team.
Design solutions by collaborating with clients and stakeholders to understand their business needs and translate them into effective Salesforce solutions, utilizing Energy and Utility Cloud and Vlocity CPQ.
Develop scalable and sustainable architecture solutions that align with industry best practices and ensure long-term success.
Serve as the subject matter expert in Salesforce, Energy and Utility Cloud, and Vlocity CPQ, providing guidance and recommendations to project teams.
Configure and customize Salesforce and Vlocity CPQ to meet specific client requirements, ensuring seamless integration with existing systems.
Integrate Salesforce solutions with other systems and platforms, leveraging knowledge of APIs and data integration techniques.
Conduct thorough testing, quality assurance, and performance tuning to deliver high-quality solutions.
Prepare comprehensive documentation, including architecture diagrams and technical specifications.

Required Skills and Experience:

Deep knowledge of Salesforce Platform, Salesforce Industries (CPQ, Omniscript, etc.), and ideally AWS (serverless - step functions, DynamoDB, RDS, etc.).
Knowledge of Microsoft Dynamics and/or the Dynamics platform is a plus.
Ideally, experience with the B2C customer lifecycle: Lead → Quote → Opportunity → Order → Cash.
Knowledge of payment processing, including credit/debit card transactions, is advantageous.

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Here is the job description presented in bullet points:

Solution Design:
Collaborate with the Fusion product team to understand target business processes and outcomes.
Create and document clear end-to-end designs using Miro as the primary tool.
Communicate designs back to the product team to reach agreement.
Clearly articulate design options and their pros/cons.
Present design options to the Fusion Design Authority when appropriate.
Scope and Performance:
Ensure solution designs meet target Epic-level scope.
Support target volumes, metrics, and KPIs.
Phased Implementation:
Break down Epic-level designs into phases.
Create Feature-level designs representing those phases with detailed design artifacts.
Technology Integration:
Develop solution designs within target technologies such as Salesforce, AWS, and MS Dynamics Finance.
Create end-to-end solution designs between Fusion systems and external systems.
Support various integration patterns including file-based, APIs, and event-driven architectures.
Design Artifacts:
Create/update data models, UX designs, interaction diagrams, and swimlane system diagrams as needed, depending on the scope of the Epic/Feature.
Value Assessment:
Evaluate requirements based on value, considering effort versus benefit.
Guide the product team accordingly and escalate issues when necessary.
Collaboration and Accountability:
Work effectively with external teams or suppliers.
Hold these teams accountable to deadlines.
Initiative:
Proactively arrange meetings with relevant stakeholders to achieve agreed solution designs efficiently.
Process Improvement:
Contribute to improved ways of working within the team.
Salesforce Expertise:
Design, implement, and optimize Salesforce solutions for clients in the energy and utility sector.
Focus on Energy and Utility Cloud and Vlocity CPQ.
Architecture Planning:
Develop scalable and sustainable architecture solutions aligning with industry best practices.
Technical Leadership:
Serve as the subject matter expert in Salesforce, Energy and Utility Cloud, and Vlocity CPQ.
Provide guidance and recommendations to project teams.
Customization and Configuration:
Configure and customize Salesforce and Vlocity CPQ to meet specific client requirements.
Ensure seamless integration with existing systems.
Integration:
Integrate Salesforce solutions with other systems and platforms.
Leverage knowledge of APIs and data integration techniques.
Quality Assurance:
Conduct thorough testing, quality assurance, and performance tuning to deliver high-quality solutions.
Documentation:
Prepare comprehensive documentation, including architecture diagrams and technical specifications.
Knowledge Requirements:
Deep knowledge of Salesforce Platform, Salesforce Industries (CPQ, Omniscript, etc.), and ideally AWS (serverless - step functions, DynamoDB, RDS, etc.).
Knowledge of Microsoft Dynamics and/or the Dynamics platform is a plus.
Understanding of the B2C customer lifecycle: Lead → Quote → Opportunity → Order → Cash.
Familiarity with payment processing, including credit/debit card transactions.

Industry cloud Architect

Job Description

Required Skills