Indirect Channel Performance Director

As the Indirect Channel Performance Director at Medtronic, you'll provide strategic leadership in evaluating and enhancing the performance of our indirect channels. You'll define key metrics, implement reporting structures, and translate data into actionable insights to drive decision-making. This role demands extensive experience in performance management, distributor operations, and the ability to lead diverse, global teams, ensuring our channels are optimized for market needs and organizational goals.

A Day in the Life

You will drive the success of our indirect channels by:

• Defining and implementing the overall strategy for assessing and enhancing indirect channel performance.
• Establishing performance metrics and reporting structures to provide actionable insights for decision-making.
• Ensuring the evaluation and improvement of distributor training programs.
• Collaborating with the COE Indirect Channel Execution and Commercial teams to align training programs with performance needs and market requirements.
• Overseeing the tracking and analysis of distributor inventory levels to optimize stock and avoid inefficiencies.
• Leading margin and credit note (CN) analysis to ensure financial health and identify cost-saving opportunities.
• Overseeing systematic evaluations of distributor capabilities, compliance, and alignment with organizational goals.
• Leading processes for issuing warning letters, implementing performance improvement plans, and managing terminations as needed.
• Developing and implementing strategies to measure and enhance distributor satisfaction.
• Acting as a strategic partner to address distributor concerns and foster strong relationships.
• Driving the use of market intelligence and performance data to identify trends, risks, and growth opportunities.
• Presenting insights to senior leadership and recommending strategic adjustments.

Required Knowledge and Experience

• 10+ years of experience in performance management, market intelligence, or financial analysis, with 5+ years in leadership roles.
• Extensive experience in performance management, distributor/channel operations, and strategic decision-making.
• Ability to translate data into actionable insights and strategic initiatives.
• Proven ability to partner effectively across teams and geographies.
• Expertise in developing and optimizing processes for performance evaluation.
• Experience leading diverse, global teams with the ability to adapt to complex and changing environments.
• Exceptional analytical and problem-solving skills.
• Strong communication and stakeholder management capabilities.
• Results-driven, with a proactive mindset and attention to detail.