IND Analyst I Health - Broking
Job Description
JOB RESPONSIBILITIES:
The Colleague provides high quality administration support for internal and external clients by: Operates as part of team under supervision of Sr. Analysts/Ops Manager • Project execution in-line with SLA requirements, timelines and quality standards while ensuring high level of internal & external client satisfaction • Review plan and proposal documents to create plan designs in the Greater Insight System • Ensure timely and accurate service delivery at defined productivity levels• Execute issue /query resolution and ensure proper documentation & follow-up • Identify, share and support operational improvements • Collaborates with peers at Aon to understand methodologies and follow the process • Enhance technical skills and personal effectiveness through training, education • Bridging the communication gap between onshore consultant and insurance Vendors • Managing client/shared mailboxes
SKILLS‐
• Basic Knowledge of MS Excel text functions, math functions, statistical functions (AVERAGE, COUNT), logical functions (IF, OR) and lookups • Should be well versed with basic tool functionalities for creating, editing and formatting presentation • Business communication skills (email and conference calls) and fluent with English language. Should be able to communicate thoughts and ideas verbally coherently and confidently, and in writing • Should be flexible, keen on taking initiatives, accountable and have a collaborative approach with fellow colleagues • Self-Driven & analytical bend of Mind, Problem Solving Skills • Basic Knowledge of Excel with commonly used functions (LEFT, LEN), math functions (SUM, PRODUCT), statistical functions (AVERAGE, COUNT), logical functions (IF, OR) and lookups • Should be well versed with basic tool functionalities for creating, editing, and formatting PowerPoint presentation • Knowledge of VBA macros, Stakeholder Management