IN-Sales Supt Mgmt Analyst II

The Sales Support Management Analyst II is responsible for performing back-office functions that support the end-to-end sales cycle. This is a non-customer-facing role focused on ensuring timely, accurate, and organized sales data and reporting. The analyst plays a key role in supporting sales operations, reporting, and compliance.

Key Responsibilities:

• Capture, enter, and organize customer information and sales opportunity data accurately.
• Maintain records, documentation, and databases to ensure data integrity and accessibility.
• Research information, compile data for reports, and assist with sales and operational analysis.
• Coordinate work via pre-defined processes to support sales and operational teams.
• Develop standard and ad-hoc reports to track key performance indicators (KPIs), sales productivity, and business goal attainment.
• Ensure that recorded transactions and customer information are secure and comply with local legal and regulatory requirements.
• Support internal teams including sales, operational support, delivery, and audit by providing accurate data retrieval and reporting.
• Assist in continuous process improvements to enhance efficiency and effectiveness of sales support operations.

Required Skills & Experience:

• Strong data entry and data management skills.
• Proficiency in Microsoft Excel and other reporting tools.
• Knowledge of sales operations processes and CRM systems is preferred.
• Strong analytical and organizational abilities.
• Attention to detail and ability to handle confidential information securely.
• Ability to follow pre-defined processes while supporting ad-hoc requests.

Soft Skills:

• Strong problem-solving and analytical skills.
• Effective time management and ability to prioritize tasks.
• Ability to work independently and collaboratively with internal teams.